Shipping Policy

There is a shipping cost on all orders.

Shipping costs will be calculated on checkout. 

If you are interested in ordering from a country other than the UK please contact us to discuss shipping costs. 

We have the right to cancel orders, if we do so we will provide a full refund.   We will keep you advised on delivery dates for any pre orders.

Our suppliers sometimes change pre order dates.  In this case we will contact you and if you no longer require the item we will refund you. 

Return & Exchange Policy

If you would like to return an item, it must be within 30 days of receipt. Unfortunately we cannot accept a return for a refund more than 30 days after you have received the item unless the item is faulty, mislabelled or incorrectly described.

The products must be in their original packaging and in an unworn/unused condition. In the case of footwear, this means that the footwear must not have been worn outside or treated in any way.

Please note we don't offer free exchanges within the UK.  Please include your purchase note when returning.

Right to Cancel:

You can cancel your order within 30 days of receiving it. Orders that have already been dispatched will need to be returned to us through the usual method, you the customer are responsible for delivery costs.  We suggest you have the parcel tracked for insurance.

We cannot refund gift cards.

If returning an item bought by gift card or credit note you will be entitled to an exchange for another item, gift card or credit note. You will not be entitled to a refund.

We have the right to cancel orders, if we do so we will provide a full refund.   We will keep you advised on delivery dates for any pre orders.

Privacy & Safety

At Forêt Edge we treat customers’ personal information and details extremely seriously and will not share your information with any third party unless you give us explicit permission to do so. We will only use the information we collect about you lawfully (in accordance with the Data Protection Act 1998) with the primary purpose of making your shopping experience as enjoyable and easy as possible.

When you place an order with us we collect your name, address, payment details, e-mail and telephone number. We need this information to process your order and let you know if there are any delays or problems. We also use your email address to contact you about our latest special offers and promotions from Forêt Edge.

Forêt Edge works with a number of reputable and carefully selected third parties to enhance your shopping experience online and to facilitate the sending of marketing messages via Email. When your personal data is shared with these third parties, we require that these third parties treat your data as confidential and to fully comply with all applicable UK Data Protection and consumer legislation. We will not release your information outside of Forêt Edge for the purposes of mailing or marketing.

The data we collect about you will be accurate and up to date wherever possible. You can check the information we have stored for you at the “My Account” section of our website. Should you become aware that any information held by us is inaccurate please contact us any time either by telephone, post or e-mail (foretedge@gmail.com) and we will correct it.

We want to make sure we get in touch with you in the best way possible. If you don’t wish to receive communication via post, telephone or e-mail from Forêt Edge, please let us know and we will opt you out of any of these services.

All your data is stored on our Host Server and is password protected to make sure no unauthorised access is possible. When placing an order, sensitive data including credit card details are transmitted via Secure Socket Layer (SSL) encryption. 

Wholesale Inquiries

For wholesale enquires please register on the footer of our website. 

Payment Methods

- Credit / Debit Cards
- PAYPAL

- Offline Payments

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